Managed Services

The IT managed services market is witnessing rapid growth globally.In this era of intense competition, demanding customers,increasing IT complexity, dearth of domain SME's & rising costs it is imperative to manage IT infrastructure effectively. As the demand for IT infrastructure increases, enterprises are spending significant time and money on the administrative, operational and maintenance aspects of essential day-to-day IT management, rather than focusing on IT activities that enhance their competitive advantage. Today's CIOs have to bear the brunt of keeping up with high expectations of provisioning high quality services while keeping a control over the costs. With iD4's Managed Services offerings you can be rest assured of a smart, robus & reliable IT infrastructure management. Our solutions in this realm are tailored made for both small, medium & large enterprises. Our holistic approach to managed services ensures we are inline with business objectives and not technology alone. With 24x7x365 IT support capabilities, leveraging the depth and breadth of our multi-domain subject matter experts, technology specialists & thought leadership we as a partner bring in best-in-class collaborative IT services that promises a more effective and innovative IT environment. Our managed services capabilities encompassing various realms including servers, databases, storage, networks, security etc are categorized broadly as under :
  • Remote Infrastructure Management Services (RIMS)

    Enterprises today are looking for Remote Infrastructure management, because of its significant benefits like easy management, efficiency and security for business critical IT infrastructure.In today's expanding and challenging business environment it is imperative for businesses to have a scalable and effectively optimized IT infrastructure with low management overheads and ever-improving service standards. iD4's remote infrastructure management (RIM) offers an alternative approach to tackle this challenge. iD4's global network operations centre (NOC) based out in Pune is meant to deliver seamless remote infrastructure management services to its clients.

  • Managed Storage Services - SAN/NAS

    iD4 offers a comprehensive suite of Enterprise Storage Managed Services that helps manage your storage operations in accordance with client's specific service-level requirements, safeguarding data and assuring data security and allowing enterprises to run their businesses efficiently. We can recommend data storage solutions that leverage the best out of an enterprise's data storage infrastructure by aligning performance needs and capacities with key business continuity indicators like availability and compliance in a cost-effective manner.

  • Managed Security Services

    Over the years IT has become integral, dependable and in some cases an essential part of businesses across the globe. This means the IT information has become a prime asset and needs to be protected from external and internal malicious threats. Be it design, implementation, monitoring, management or support iD4's infrastructure security management stack helps you plan, implement and manage storage services and achieving financial goals without compromising security.

  • Managed Desktop Services

    iD4's Managed Desktop Services offering is a fully remotely-managed solution that offers world-class, reliable and secure support and maintenance services for corporate desktops. We help IT departments to deliver high-quality, cost-effective desktop support by Infrastructure consolidation, standarization & optimization and improve end-user productivity and protect corporate desktop assets.

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The adaptability, responsiveness and confidence of the iD4 team has been exemplary.