Managed Desktop Services

iD4's Managed Destkop Service offering is a fully remotely-managed solution that offers world-class, reliable and secure support and maintenance services for corporate desktops. We help IT departments to deliver high-quality, cost-effective desktop support by infrastructure consolidation, standarization and optimization and improve end-user productivity and protect corporate desktop assets.Our comprehensive and flexible desktop management services utilize best of breed secure remote access tools and latest technologies thereby lowering the Total Cost of Operations (TCO) and reducing desktop management complexity. Our team of support specialists and systems engineers can support your users in a competent, friendly and supportive manner. As a practise we also try to educate users on self-care and other best practices frequently while on-the-job or if it demands through explicit training programs conducted by our team. iD4's Desktop Management Services provides a single point of accountability and frees your internal resources on infrastructure management, allowing them to focus on core competencies and business.
  • Diagnostics & Root Cause Analysis
  • Tune-up, Performance & Patch Management
  • IT Help Desk Service
  • Remote Desktop Management
  • Managed Email Service - Exchange, Sendmail
  • Managed Active Directory Service

Value Proposition:

  • Improved IT infrastructure uptime and productivity
  • Industry best practices & quality of service
  • Right expertise and right tools
  • Multiple mediums of reach
  • Reduced costs and improved operational excellence

FEATURED

iD4 Corporate Brochure

The adaptability, responsiveness and confidence of the iD4 team has been exemplary.